Refund &
Cancellation.
When you can cancel, when we refund, and how to raise a dispute if something goes wrong.
IF YOU NEED TO CANCEL
A fair refund
for honest cancellations.
This policy covers professional fee refunds. Government fees and third-party costs already paid on your behalf are not refundable. Last updated 2026-06-11.
When you can cancel
You can cancel any engagement in writing at any time before we file. Email srivaarahi.gst@srivaarahi.com with the subject line Cancellation: [your invoice or quote number].
How much we refund
- Within 24 hours of payment and before we have started work: 100% refund of professional fees.
- After we have started but before we have drafted your filing: 50% refund of professional fees.
- After we have shared a draft for your approval: no refund of professional fees.
- After we have filed: no refund — the work is complete.
Government fees we have already paid on your behalf (MCA, GST, ROC, FSSAI, Income Tax, etc.) are not refundable by us — that money has left our hands. We will share the payment proof.
When we cancel
We may end an engagement if you do not respond within 30 days, if documents you supply turn out to be false, or if the work falls outside our professional scope. In each case we refund unutilised fees on the same basis above.
How refunds are paid
Refunds go to the same bank account or card that paid us. Bank refunds take 5 to 10 working days. Card refunds take 7 to 14 working days, depending on your bank.
Disputes
If you disagree with a refund decision, email srivaarahi.gst@srivaarahi.com. A senior member of our team will respond within 7 working days. If still unresolved, the dispute is governed by our terms of engagement.